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✅ Responsible Gaming Policy – ZimmyLudo

At ZimmyLudo, we are committed to providing a fun, skill-based, and secure gaming experience. While gaming can be entertaining, we believe it should always be responsible. Our Responsible Gaming Policy is designed to help users play within their limits and stay in control.

🎯 Our Mission

To promote safe, fair, and balanced gameplay, and protect players from potential negative effects of excessive or addictive behavior related to real-money gaming.

🧠 Play Smart, Play Safe

We encourage users to:

• Play for entertainment, not as a way to make money
• Set a daily time and money limit
• Take regular breaks during gameplay
• Avoid chasing losses
• Never borrow money to play

💡 Remember: Winning or losing is part of the game. Play with a calm and positive mindset.

🚨 Warning Signs of Problem Gaming

If you experience any of the following, we recommend taking a break or seeking help:

• Playing longer than planned regularly
• Feeling anxious or stressed while playing
• Spending more money than affordable
• Neglecting work, study, or family due to gameplay
• Playing to recover losses ("chasing losses")

🔒 Self-Control Features

To support responsible behavior, ZimmyLudo offers the following features:

Feature	Description
⏰ Time Limit Reminders	In-app popups to remind players to take breaks
💰 Deposit Limits	Players can set daily/monthly deposit caps
🚫 Self-Exclusion	Option to temporarily or permanently block gameplay
🔐 KYC Verification	Age & identity checks to prevent underage access

👶 No Underage Gaming

• ZimmyLudo is strictly for users aged 18 or older
• KYC verification is mandatory for withdrawals
• We do not allow minors to register or play cash games

📍 Location Restrictions

Real-money gaming on ZimmyLudo is not available in certain Indian states where such games are restricted or prohibited by law:

❌ Assam, Odisha, Telangana, Andhra Pradesh, Nagaland, Sikkim (subject to change)

Our system attempts to auto-block access from these states.

👨‍⚖️ Parental Guidance

• Avoid sharing their device with minors
• Use child-lock or parental control apps to restrict access
• Keep app access password-protected

📩 Get Help – Talk to Us

If you feel your gaming is getting out of control, please contact us. We can help with:

• Self-exclusion requests
• Account disabling
• Game limit settings

📧 Email: support@zimmyludo.com

🤝 Support Organizations (India)

If you or someone you know is struggling with gaming addiction, consider reaching out to:

• NIMHANS (Bangalore) – Mental Health Support
• Fortis Mental Health Helpline – 91-8376804102
• iCall by TISS – www.icallhelpline.org

✅ Our Commitment

• Promoting fair play & healthy gaming habits
• Preventing underage gaming
• Monitoring player behavior for signs of misuse
• Offering tools to stay in control

🎮 Play for fun. Know your limits. Stay in control.

Your wellbeing is more important than any game.